This Privacy Policy ("Policy") sets forth how Tokoshie Inc. ("Company"), which provides IGNITE0 (the "Service"), collects, uses, and manages information obtained from users through the Service. By using the Service, users are deemed to have agreed to this Policy.
1. Information We Collect
The Company may collect the following information to provide and improve the Service:
(1) Information provided by users
- Account information such as name, email address, and username
- Profile information
- Inquiry details and support history
(2) Information automatically collected during use
- IP address, access date/time, and device type
- Browser information and usage logs
- Information collected via cookies and similar technologies
Within the Service, the Company may collect the above information regardless of whether it was explicitly provided by users or obtained through usage logs and access data.
2. Purpose of Use
The Company uses collected information for the following purposes:
- Provision and operation of the Service
- Usage analysis and service improvement
- Customer support
- Development of new features and services
- Legal compliance and fraud prevention
For these purposes, data may be anonymized and aggregated.
3. Data Handling Based on User Consent
Only when users provide explicit consent, the Company may use individual generated content and input data for service improvement and AI model training. Consent can be withdrawn at any time, and after withdrawal, the Company will stop using relevant data for training purposes.
When prompts or generated content include information that can identify specific individuals (personal information), user consent may be required depending on the handling context.
4. Collection of Information via Cookies, etc.
The Service uses cookies and similar technologies to analyze user settings and service usage. Cookies enable analysis such as visit frequency and visitor counts.
Users may refuse cookies through browser settings; however, some features of the Service may not function properly in that case.
5. Third-Party Provision
The Company does not provide users' personal information to third parties except in the following cases:
- With user consent
- When disclosure is required by law
- When disclosure to contractors is necessary within the scope of fulfilling the stated purpose (contractors are required to implement data protection measures equivalent to the Company's)
6. Information Management
The Company implements reasonable security measures to properly manage user information. The Company also implements necessary technical and organizational measures against risks such as unauthorized access, leakage, and tampering.
7. User Rights
Users have the following rights regarding their information:
- Request for disclosure
- Request for correction
- Request for suspension of use or deletion
Upon such requests, the Company will respond within a reasonable scope.
8. International Data Transfer
The Service is provided in Japan; however, information may be processed on overseas servers in the future. In such cases, the Company will comply with applicable data protection laws and implement appropriate safeguards.
9. Changes to this Policy
The Company may revise this Policy from time to time in response to legal amendments and changes in business operations. Users will be notified by posting the updated Policy within the Service.
10. Contact
For inquiries regarding this Policy, please contact:
Tokoshie Inc.
Rokugo BASE 306, 3-10-16 Minami-Rokugo, Ota-ku, Tokyo 144-0045, Japan