Commercial Transactions Act Disclosure
Last updated: February 1, 2026
Business Operator
Tokoshie Inc.
Representative
CEO Ryutoku Watanabe
Address
Rokugo BASE 306, 3-10-16 Minami-Rokugo, Ota-ku, Tokyo 144-0045, Japan
Phone Number
+81-90-1087-3694 Business hours (JST): 10:00 - 18:00 (excluding weekends and public holidays)
Email Address
Sales Price / Pricing Plans
Service Description
Payment Method and Timing
Payment Methods
- Credit card (Visa, Mastercard, JCB, American Express, etc.)
- Debit card
- Bank transfer (prepayment)
Payment Timing
- Credit card: charged immediately upon completion of the subscription procedure.
- Debit card: charged immediately upon completion of the payment procedure.
- Bank transfer: please make prepayment within 7 days after subscription. Service usage starts after payment confirmation.
Bank transfer fees are borne by the user.
Service Provision Timing
- Credit card: service starts immediately after the payment is approved.
- Debit card: service starts immediately after payment completion.
- Bank transfer: service starts once payment confirmation is completed.
For bank transfers, confirmation is based on reflected bank transactions during business hours on weekdays.
Returns, Cancellation, and Termination
- This Service is an online digital service. Due to the nature of the Service, returns, refunds, and cancellations are not accepted after purchase/payment is completed.
Cancellation or refund cannot be accepted after payment completion for any reason.
- When terminating a paid plan mid-cycle, the monthly fee for the current month is not refundable.
Monthly plans are not prorated, and fees apply until the next renewal date.
- Termination must be processed via the method specified by the Company.
Details of the termination procedure are available in My Page or on the support page. Support Page
- If you wish to cancel before service starts (before payment), please contact support.
The non-refundable policy above applies after payment completion.
Other Necessary Fees
- Bank transfer fees are borne by the user.
- Installment fees (if installment payment is selected) may apply separately at contract time.
- Consumption tax and similar taxes related to billing are included in displayed prices.
- Payment handling fees (e.g., card/debit usage fees) may be borne by the user unless otherwise specified on the site or covered by the Company.
- Optional costs requested by users in connection with service delivery (e.g., custom services, additional support) will be charged separately.